Retail systems experience + HTML, content QA, and operational execution
I bring UNIQLO floor experience, business technology training, and hands-on web project work to
support accurate content updates, campaign page maintenance, link checks, and high-quality
e-commerce customer experiences.
HTML content editsPage QA checksRetail operationsSpreadsheet-ready
Prepared for e-commerce content execution and site operations support
I am Balong Supnet, a Business Technology Management graduate interested in e-commerce operations,
website content execution, and digital retail workflows. My background combines UNIQLO retail
experience with hands-on web and dashboard projects, giving me a practical understanding of how
accurate content, clean page structure, reliable links, and consistent operational checks affect the
customer experience. I am comfortable working with HTML, structured data, spreadsheets, and digital
tools, and I bring a careful, checklist-oriented approach to page updates, campaign support, and issue
escalation.
Projects
Selected work focused on analysis, reporting, and decision support
These projects show how I approach business problems through structured analysis,
practical tools, and decision-ready outputs. Each one connects technical work to a
clear operational or stakeholder outcome.
3Core portfolio projects
Data + SystemsCombined technical focus
Business ImpactVisible on every card
Featured Project
YMCA Evaluation Dashboard
Developed a KPI dashboard experience to help stakeholders review program data, monitor
outcomes, and make better-informed operational decisions.
Improved access to KPI reporting and surfaced clearer program insights for stakeholder review and evaluation.
Dashboard Visuals
Data IntakeKPI DashboardStakeholder Review
The capstone centered on organizing evaluation data into a usable structure, designing a
clean dashboard interface, and presenting KPIs in a way that supported non-technical
stakeholders. The result was a practical reporting tool that connected data collection,
backend storage, and front-end visibility into one streamlined workflow.
Project
Invoice PDF Analyzer
Built a local analytics prototype that converts supplier invoice PDFs and images into
sandwich ingredient cost, gross margin, and price trend insights.
Turned supplier invoice files into margin visibility so restaurant operators could review cost changes by sandwich and component.
App Visuals
Invoice UploadLine Item ParsingMargin Analysis
The app uses text extraction for PDFs and local OCR for image invoices, then applies deterministic
parsing, item classification, ingredient alias mapping, and unit conversion logic. Matched invoice
rows are rolled into sandwich recipes so users can compare ingredient cost, selling price, gross
profit, gross margin, and component-level changes over time.
Project
Credit Risk Classification Model
Built a supervised learning workflow to classify credit risk and support better lending
decisions through interpretable model evaluation.
Pythonpandasscikit-learn
Key Tools
Python, pandas, scikit-learn
Business Impact
Translated model performance into practical risk insights that support better lending decisions and evaluation quality.
Project Visuals
Data PrepModel TestingRisk Review
This project focused on preparing and analyzing credit data, selecting classification
techniques, and evaluating model performance using common metrics such as accuracy,
precision, recall, and confusion matrices. Beyond the technical model output, the work
emphasized how data patterns can inform business decisions around risk segmentation and
responsible lending.
Skills
Core capabilities across analytics, systems, and business communication
E-commerce Execution
HTML content editing
Page and link checks
Content update tracking
Campaign and landing page support
Systems & Tools
React
Node.js
Excel / spreadsheets
CRM / POS systems
Operations & QA
Retail process awareness
Detail-focused content review
Stakeholder communication
Issue escalation and follow-through
Experience
Operational environments that strengthened systems awareness and decision support skills
UNIQLO
Sales Associate
Worked in a fast-paced retail environment with exposure to POS workflows, RFID-supported
inventory processes, product standards, and real-time operational coordination. The role
strengthened my understanding of how content accuracy, system discipline, brand consistency,
and process follow-through affect customer experience, stock visibility, and daily store execution.
Nespresso
Coffee Specialist
Supported customer interactions using CRM and sales systems while contributing to
performance tracking, product recommendation, and service consistency. This experience
reinforced transferable strengths in interpreting customer needs, working within structured
systems, and using operational information to improve service and decision-making.
